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Lusman Winarto Gunawan

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About Me

Up Close & Personal

A strategic IT senior leader with global experience in multiple industries and technologies. I have influenced the direction and application of technologies and solving business challenges. I have won company awards and recognitions for my contributions to increase productivity, business continuity, mergers & acquisitions. Experienced in manufacturing and supply chain, business integration, practical digital solutions, strategic digital projects, and IT management. I am based in Japan with a global perspective from my work in global companies and having lived in Singapore, United States, Australia and my native Indonesia.

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IT and Business Integration

Integration of business needs and technology solutions


Practical Digital

Applying digital solutions to solve business process problems



Working with stakeholders to develop and deliver on ideas



Mergers and Acquisition for various industries


Strategic Digital

Implement long term digital solutions for company growth


Project Management

Waterfall, AGILE and hybrid methodology

Home: Skills

My Experience

Roles and awards

Sep 2020 - Present

Suntory Holdings (Japan)

Head of Global IT Infrastructure, Senior General Manager

I am responsible for the management of Suntory IT Global Infrastructure organization, delivering overall Suntory vision through global IT strategy, execution and enablement. I am establishing Global IT capabilities for standard and common services to generate high quality of services at reduced cost.

Global Service Delivery and Development, General Manager

I am responsible as strategic partner with group companies IT teams for Suntory Island 2 program. Suntory Island 2 is a multi-year infrastructure optimization program covering hosting and cloud services and global network. I manage a team of Service Delivery Managers in Japan, Singapore and Spain. 

Jun 2019 - May 2020

Nippon Boehringer-Ingelheim (Japan)

Head of IT, Operating Officer

The Japan Head of IT is responsible as the bridge between Global IT and Japan business units. I am developing the Japan IT strategy and leading the Japan Digital Committee. I ensure appropriate communication to the Global IT Leadership Team.

Mar 2015 - May 2019

Takeda Pharmaceutical (Japan)

Head of Global IT Governance (Aug 2017 – May 2019)

I expanded the governance framework to be the global standard. The financial tool and structure was adopted as global standard and it is used for CIO monthly status report. The roadmap, the financial governance became starting point of Global IT strategy for 2018. ​

Head of Program Management, Manufacturing & Supply Chain and Asia Pacific (Mar 2015 – Aug 2017)

I was responsible to building, leading and mentoring a shared pool of skilled program and project managers. I was responsible to create and maintain the roadmap for manufacturing and supply chain globally and all Asia projects. My team members are located in Singapore, Manila, Tokyo, Osaka, India, Copenhagen, Chicago and London. We delivered in implementing improvements in project delivery and cost transparency of the projects. I won the Takeda CEO award for successfully divest a factory in Italy.

2015 - Present

Executive Consultant in Food Industry (Japan)

Executive Consultant

I founded a new startup in Indonesian food industry for manufacturing in Japan. I was featured as main article in Japan magazine: Global Biz Journal, vol 314, 2014.9.30, Shinken Press. I was invited as the opening speaker for Global Biz Japan Food Conference in December 2014.

Nov 2007 - Dec 2014

State Street Corporation (Australia - Japan)

Head of Operations, Asia Pacific, VIce President (2013 – 2014)

I was responsible for day-to-day operations with 25 operations managers and 100+ operations team members in Australia, Japan, Hong Kong, India and Singapore. I managed operational projects such as office relocations, office shutdowns and data center maintenance. 

New Business Integration, Asia Pacific, Vice President (2007 – 2013)

With my business experience and technical knowledge, I was responsible for the oversight and management for new business opportunities in Asia. I was responsible for the M&A process from due diligence through to post-implementation and Transitional Service Agreement (TSA) period. The client transition projects were very successful. Myself and team won multiple CIO and Division awards. When the client pipeline in Australia was completed, the company relocated me to Japan to manage the portfolio. I was honored with a CIO award for my work in business continuity after the Japan Tohoku earthquake in 2011.

Nov 2001 - Oct 2007

Johnson & Johnson Medical Pty Ltd (Australia)

Technology & Vendor Management

I was leading the implementation of SMS 2.0 architecture and training the site admins on how to package applications according to standards. Under my team of 22 project managers and site admins, J&J Asia completed 500+ new server deployment and 10,000+ workstation rebuilt. After the project, I was assigned as the technology and vendor manager for Wipro outsourcing. I fully integrate the systems management with ITIL processes and into the vendor's Service Level Agreement and KPI. I represented Asia in various IT Global Committees and workgroups.

Nov 1999 - Nov 2001

NSW Department of Education and Training (Australia)

Technology Management

My role as technology manager was to design the Microsoft Systems Management Server (SMS 2.0) architecture and replication for New South Wales. The design and architecture was recognized by Microsoft as the largest SMS 2.0 installation in the southern hemisphere. Microsoft wrote an internal case-study for implementation. The project implementation methodology was replicated to my next deployment (Microsoft Internet Security and Accelerator (ISA)) project.

Jun 1999 - Nov 1999

Garuda Orient Holidays (Australia)

Systems auditor and implementer (June 1999)

I audited the infrastructure, made recommendations to improve on the backup and system recovery. As an MCSE, I was qualified to rebuilt the MS Exchange server and Windows NT 4 servers and network.

Project Manager for office relocation project (September 1999)

I was called back as the project manager for the move and to replicate the system architecture for the new office. I provided a turn-key solution for the company within time and budget.

Jun 1998 - Nov 2007 Pty Ltd (Australia)

Managing Director and Primary Consultant

My work on wireless application was recognized as innovative and I created a startup. My partner presented the materials at Wrox Wireless DevCon, July 10-12 2000 (Amsterdam) – 90 min session on using SMS to push data to mobile devices. I have contributed to 2 published books:

  • Wireless Web: A Manager's Guide, Frank P. Coyle, Addison-Wesley Information Technology Series, ISBN 0- 201-72217-8

  • Wireless Internet: Applications and Architecture, Mark Beaulieu, Addison-Wesley Information Technology Series, ISBN 0-201-73354-4

The company was sold in 2007.

Aug 1998 - May 1999

IT@Manpower (Australia)

Project manager for 23 office rollouts nationwide

I managed the budget, capacity planning for each of the new sites, and upgrades to existing infrastructure. As part of a new business venture, I was the product owner for Virtual University Enterprises (VUE). This was a new business line that enabled the IT@Manpower to provide Microsoft certification services and market differentiator.

Jul 1996 - Jun 1998

PT Asia Niaga Prakarsatama (Indonesia)

MIS Manager

I developed and deployed a new Windows NT 4 and Novel 4.1 Directory services and replaced the coaxial cabling in the entire building. I developed an application using SMS to our distribution points to report daily stock in the remote locations to increase transparency and better inventory management.

Home: Experience
Home: Selected Work

Education and Certifications

Executive Education: AI: Implications for Business Strategy Program, Massachusetts Institute of Technology (MIT) CSAL

ITIL Service Support Manager Certification, EXIN (Office of Government Commerce, UK)

ITIL Practitioner Level Certificate, Pink Elephant

Microsoft Certified System Engineer (MCSE)

Ba in Organizational Psychology, University of Michigan

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The importance of perspective and intelligent analysis...

"How Not To Be Wrong" by Jordan Ellenberg

During World War II, numerous fighter planes were getting hit by anti-aircraft guns.

Air Force officers wanted to add some protective armor/shield to the planes. The question was "where"?

The planes could only support few more kilos of weight. A group of mathematicians and engineers were called for a short consulting project.

Fighter planes returning from missions were analysed for bullet holes per square foot. They found 1.93 bullet holes/sq. foot near the tail of the planes whereas only 1.11 bullet holes/sq. foot close to the engine.

The Air Force officers thought that since the tail portion had the greatest density of bullets, that would be the logical location for putting an anti-bullet shield.

A mathematician named Abraham Wald said exactly the opposite; more protection is needed where the bullet holes aren't - that is -around the engines.

His judgement surprised everyone. He said "We are counting the planes that returned from a mission. Planes with lots of bullet holes in the engine did not return at all."

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